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West Virginia

Glossary of Terms
Consumer Connect

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Information and Assistance:

​A service that: (A) provides individuals with information on services available within communities; (B) links individuals to the services and opportunities that are available within the communities; (C) to the maximum extent practicable, establishes adequate follow-up procedures.

 

Information Services:

​A service for caregivers that provides the public and individuals with information on resource and services available to the individuals within their communities.